xera Project Delivery.
“When you are looking at a national deployment of mobile technology – over 170 trucks, close to 200 drivers, all located in over 30 regional centres across Australia – you simply cannot manage without additional resources. But not just any resources – we want project delivery experts who can be relied upon to deliver without the need for close supervision.”
In this example, Xera worked closely with the existing project sponsor and project manager to understand what was creating pain for them. It was evident that they required high quality, targeted user documentation which became our initial priority. As the deployment drew closer and the need for additional training and coaching resources was identified, we were able to provide a senior implementation consultant and a seriously talented project administration coordinator at very short notice.
Xera’s ability to adapt quickly to the changing requirements of our client made a significant contribution to the successful roll-out of the technology within the challenging timelines that just had to be met.
Trying to manage project delivery at the same time as conducting your “business as usual” is a recipe for disaster – overworked colleagues, disgruntled customers, unsuccessful deployments … the list goes on.
What are your project delivery pain points?
How can Xera help you to eliminate them?